Firmware updates and datacenter route away
Scheduled Maintenance Report for Tropo
Completed
The scheduled maintenance has been completed.
Posted Nov 20, 2018 - 21:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2018 - 19:00 EST
Scheduled
WHAT?
* Deploying critical firmware updates.
* All Tropo.com usage is currently running in the WDC datacenter; we will route all traffic (Shared & Dedicated) to the SJC datacenter.

WHEN?
* Tuesday 11/20/2018, scheduled from 9:00pm -et through 11:00pm.

IMPACT:
* There will be no downtime or reduced capacity. When traffic is flipped to SJC the updates will be live.

WHY?
* The firmware updates are related to recent public advisories of potential vulnerabilities.
* Switching datacenters so we can safely conduct some heavy-lifting maintenance in WDC.
Posted Nov 16, 2018 - 17:21 EST
This scheduled maintenance affected: Voice / Messaging API's (Inbound Voice US, Outbound Voice US, Inbound SMS US, Outbound SMS US, Transcription, api.tropo.com (Tokens)).