Runtime & Gateway patches (Prod), Enable new Provisioning API notification service, New transcription engine (Staging)
Scheduled Maintenance Report for Tropo
Completed
The scheduled maintenance has been completed.
Posted 6 months ago. Jan 03, 2018 - 23:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 6 months ago. Jan 03, 2018 - 21:00 EST
Scheduled
WHAT?
* Installing patches to the Shared Production Runtimes & Gateways
* Enabling a new notification service.
* Updating the Tropo.com Staging environment to utilize the new Transcription engine.

WHEN?
* Wednesday 1/3/2018, scheduled from 9:00pm -et through 11:00pm.

IMPACT:
* There will be no downtime; work will be conducted on redundant systems removed from availability. The new Transcription service will eventually be deployed to Production, so it is advised that all apps conduct validation against the new engine.

WHY?
* Promoting multiple corrective patches that have already soaked in Staging for many weeks.
* This is a new service that will soon be rolled out for public consumption.
* The new transcription engine enables enhanced detection & notification, and will soon be enabled for languages beyond the current "en-us".
Posted 6 months ago. Jan 01, 2018 - 20:22 EST