Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 2 months ago. Jul 10, 2018 - 21:00 EDT
WHAT? * Our team will be deploying a security update to the Shared Production runtimes. This update is specific to the ScriptingAPI application servers. * All Tropo.com usage is currently running in the SJC datacenter; we're moving all traffic (Shared & Dedicated) to the WDC datacenter.
WHEN? * Tuesday 7/10/2018, scheduled from 9:00pm -et through 11:30pm.
IMPACT: * There will be no downtime or reduced capacity. When traffic is flipped to WDC the change will be live. * We advise that any Production ScriptingAPI apps should be tested in Staging, where the update has already been applied, prior to this maintenance.
WHY? * This is a minor security update to further harden the isolated ScriptingAPI app engines. This change has been soaking in the Staging environments for a some time, and we're now ready to promote it to Production. * Switching datacenters so we can safely conduct some heavy-lifting maintenance in SJC.