Security update for ScriptingAPI runtime in Shared Production environments
Scheduled Maintenance Report for Tropo
Completed
The scheduled maintenance has been completed.
Posted 9 days ago. Jul 10, 2018 - 23:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 9 days ago. Jul 10, 2018 - 21:00 EDT
Scheduled
WHAT?
* Our team will be deploying a security update to the Shared Production runtimes. This update is specific to the ScriptingAPI application servers.
* All Tropo.com usage is currently running in the SJC datacenter; we're moving all traffic (Shared & Dedicated) to the WDC datacenter.

WHEN?
* Tuesday 7/10/2018, scheduled from 9:00pm -et through 11:30pm.

IMPACT:
* There will be no downtime or reduced capacity. When traffic is flipped to WDC the change will be live.
* We advise that any Production ScriptingAPI apps should be tested in Staging, where the update has already been applied, prior to this maintenance.

WHY?
* This is a minor security update to further harden the isolated ScriptingAPI app engines. This change has been soaking in the Staging environments for a some time, and we're now ready to promote it to Production.
* Switching datacenters so we can safely conduct some heavy-lifting maintenance in SJC.
Posted 13 days ago. Jul 06, 2018 - 16:41 EDT
This scheduled maintenance affected: Voice / Messaging API's (Inbound Voice US, Outbound Voice US, Inbound SMS US, Outbound SMS US) and Tropo.eu (Outbound SMS EU, Inbound SMS EU, Outbound Voice EU, Inbound Voice EU).