All Systems Operational
Voice / Messaging API's Operational
Inbound Voice US   ? Operational
Outbound Voice US   ? Operational
Inbound SMS US   ? Operational
Outbound SMS US   ? Operational
Transcription   ? Operational
api.tropo.com (Tokens)   ? Operational
Provisioning / Hosting Operational
api.tropo.com (Provisioning)   ? Operational
Webhosting   Operational
ftp.tropo.com   ? Operational
Tropo.com Website   ? Operational
Tropo.eu Operational
Outbound SMS EU   Operational
Inbound SMS EU   Operational
Outbound Voice EU   Operational
Inbound Voice EU   Operational
api.tropo.eu (Tokens)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018
Completed - The scheduled maintenance has been completed.
Aug 14, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 21:00 EDT
Scheduled - WHAT?
* All Tropo.com usage is currently running in the WDC datacenter; we're moving all traffic (Shared & Dedicated) to the SJC datacenter.

WHEN?
* Tuesday 8/14/2018, scheduled from 10:00pm -et through 11:00pm.

IMPACT:
* There will be no downtime or reduced capacity.

WHY?
* Switching datacenters while power distribution maintenance is conducted in our WDC hosting facility.
Aug 10, 19:24 EDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Completed - The scheduled maintenance has been completed.
Aug 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 21:00 EDT
Scheduled - WHAT?
* Our team will be deploying a security update to all Production runtimes (Shared & Dedicated), then restarting services.
* All Tropo.com usage is currently running in the SJC datacenter; we're moving all traffic (Shared & Dedicated) to the WDC datacenter.

WHEN?
* Tuesday 8/7/2018, scheduled from 9:00pm -et through 11:00pm.

IMPACT:
* There will be no downtime or reduced capacity. When traffic is flipped to WDC the changes will be live.

WHY?
* Just a minor security update that's been soaking successfully in the Staging environments, and we're now ready to promote to Production.
* Switching datacenters so we can safely conduct some heavy-lifting maintenance in SJC.
Aug 3, 17:17 EDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.